Digital Business Analyst

Digital Business Analyst

Job Type: Permanent

Salary: DOE + bonus and package

Location: Reading + WFH 3/4 days a week

Consultant: Rosie Whelan

#loveyourjob

Move your career forward and embark on a career within this high-profile brand. DRC are working with a highly successful retail business who are expanding their digital and tech teams, and you will have the opportunity to be a part of this inspiring and talented new team whilst working in a brand-new role.  

The Role:

The Digital BA will be responsible for the eliciting and documenting business requirements as part the wider Digital Product team who are building digital experiences to delight our clients’ customers and drive growth of the business.

The Digital BA will also be responsible for the day-to-day oversight and delivery for a Product team, delivering changes prioritised by the Product Owner, and ensuring the overall scope and technical requirements for assigned sprints are understood and implemented.

Essential to the role is an ability to understand business processes, gather requirements and translate them into a Product-based delivery requirements that will allow the organisation to achieve its goals.  

Working closely with a variety of stakeholders across Digital Product, Technology, the business, partners and suppliers, the role requires excellent communication skills and a deep understanding of product and agile delivery methodology.

Key Responsibilities:

• Conduct interviews, workshops, review documentation and evaluate business process to gather requirements and translate them into acceptance criteria for the Product team to work to.
• Work closely with Product Owners and cross functional delivery teams to focus on value driven delivery that supports innovation, optimisation, and maintenance of digital products.
• Being a champion for the Agile way of working. Ensuring all standards and processes are followed and changes and improvements to increase the team’s productivity are implemented.
• Working alongside Delivery Managers to identify and remove impediments and obstacles on behalf of your team, and to create and update various status and productivity reporting.
• Builds and maintains a strong understanding of existing system and application landscape as a building block for future solutions.
• Support Product Owners to challenge business units on their assumptions to help deliver solutions for their current and future needs.
• Using data to inform decision making and look for opportunity to optimise digital performance.

Skills & Experience:

• Minimum 3 years’ practical experience in Business Analysis role or business relationship management in a digital environment
• Industry or functional expertise validated through experience working in ecommerce
• An appropriate degree, equivalent qualification or experience
• Strong experience with digital systems  
• Preferably a certification in Agile Product Ownership, Scaled Agile, Scrum Master or equivalent

Successful candidates will:

• Have excellent people and communication skills – relatability to non-technical business users and technical resource
• Have sound judgement, unquestionable ethics and integrity with high degree of transparency and trust.

Why apply

• Hybrid working
• Bonus structure and strong package
• Excellent career potential
• First-class on-going training and development
• Supportive and caring environment
• Attractive, successful, and global organisation.